What do our customers say?

Essential Solar Reviews

Essential Solar Top Rated Solar Installer Logos

The hallmark of a quality company lies in its ability to consistently impress customers, not just once but day after day, month after month, year after year. We invite you to read the testimonials from some of our thousands of satisfied customers regarding their solar installations.

We are proud to be a platinum-rated supplier on SolarQuotes and to have a 5-star rating on Facebook and Google Reviews.

We've completed over 6,200 Solar Panel Installations

SolarQuotes Reviews
4.6/5 from 761 Reviews
Google Reviews
4.8/5 from 97 Reviews
Facebook Reviews
5/5 from 56 Reviews
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March 2020 - SolarQuotes

4.75/5 Star Rating

Easy Replacement and Upsize

3658
March 9, 2020

Thank you essential solar team. From the knowledgeable salesman, to the neat and tidy work done by the installation team the job was hassle free. The customer service organized everything and were always there to answer any question, then after the completion sent out a comprehensive data pack. Very happy with the end result and the contact people, would recommend essential solar to anyone needing to replace, upgrade or buy a new system.

Shane - VIC, 3658

March 2020 - SolarQuotes

4.5/5 Star Rating

Professional and hassle-free installation!

3188
March 7, 2020

The quoting process was timely, friendly and efficient. The installation went smoothly with no problems encountered. The staff helped organise the grid connection immediately after completion and this happened very quickly with no problems. The staff have also been happy to help with follow-up questions relating to the retailer's website and app plus inverter warranty.

Rhonda - VIC, 3188

February 2020 - SolarQuotes

5/5 Star Rating

East to work with, good installation team

3215
February 29, 2020

Sales rep. Vipul was very informative, explaining the different systems and following up with emails. Jessica from customer service was very efficient, keeping me updated with the progress. Installation team were efficient, installation was done in good time with minimal power interruptions and no mess customer service arranged grid connection and all paperwork submissions

Phil - VIC, 3215

February 2020 - SolarQuotes

5/5 Star Rating

Really great support and experience

3048
February 26, 2020

Essential solar have been really great for us through the whole process. Knowing that the company is based locally, in our area, did make a big difference for us, but i think they'd do a good job anywhere! The sales rep spent a lot of time making sure the details of our system were correct, and would fill our needs. This is our first home and it was important to us to get things right, but we had no idea what we were doing so good and honest information was important. It was really clear that the rep knew the products and the installation process, and really paid attention to our energy requirements and our budget - when we asked for a lower-cost solution, we got it. Everything was backed up with manuals and manufacturer's specifications - this was a really transparent and detailed process. We had help navigating the state government rebate system, which can be confusing (especially for first-home buyers like us), and the customer service was always outstanding with quick turnarounds. Installation was very professional and punctual (installers arriving bang on time!) - the lead time between paying the deposit and the installation date was a bit quicker than we'd been quoted which was actually great. The installation was very quick and extremely neat, and all of the various safety checks and dealing with the distributors and retailer have been very quick and painless, with a really great level of support. I absolutely recommend essential solar.

Chris - VIC, 3048

February 2020 - SolarQuotes

5/5 Star Rating

Communication through the Journey of Solar

3115
February 25, 2020

The process from start to finish is no doubt a journey, but dealing with hard working installers and follow up due to monitoring issues by sam made the journey easier. I want to make particular reference to jessica kidd who was always on top of my questions, thorough and prompt with responses. Dealing with jessica through the rebate and wifi extender had me never lose faith. Jessica's customer service skills were of a very high quality. Essential solar came highly recommended from a family member and paul hammond set the scene with recommendations. I would have no hesitation recommending essential solar to anyone else considering solar power.

Graeme - VIC, 3115

February 2020 - SolarQuotes

5/5 Star Rating

Superb Service

3064
February 24, 2020

You cant go wrong with essential solar, from quoting stage to installation everything went as planned, after service was great as well they made sure everything was running, sent all relevant paper work to my energy supplier to configure my meter and even made sure my extended warranty was applied, installers were polite and cleaned up their mess, there is no complaints from me

Harry - VIC, 3064

February 2020 - SolarQuotes

5/5 Star Rating

Great job

3429
February 24, 2020

The process was seamless, all the staff are very friendly and knowledgeable, installed and running in a day.

Justin - VIC, 3429

February 2020 - SolarQuotes

5/5 Star Rating

Can't fault them at this point and would recommend Essential Solar :)

3337
February 23, 2020

The entire process has been great to this point, the sales team are knowledgeable and helpful, the installation process was great and have had no issues so far. And so far, after the install, the customer service has also been great, i have had a couple of queries which have been answered immediately. I will say that i have only had the system up and running for a couple of weeks though, so still too early to judge system performance, savings and responses to potential issues, but again, so far, can't fault essential solar and would (and have) definitely recommend them.

Adam - VIC, 3337

January 2020 - SolarQuotes

5/5 Star Rating

Essential Solar made the solar process easy

3156
January 30, 2020

The sales/quoting process was discussed in detail with us, with all questions answered promptly. Essential solar assisted us with the application process for the solar rebates. The installers were professional, knowledge, tidy and punctual. I contacted them several times throughout the process from application to installation. Essential solar were very professional and great to deal with along the way. I would recommend them, and use them again. I have referred a couple of friends to them as well. Thanks for your help.

Suzanne - VIC, 3156

January 2020 - SolarQuotes

4.75/5 Star Rating

Solid

3012
January 29, 2020

Great service, accommodated all my questions and requests. Installers turned up as promised and were very efficient, took the time to explain and confirm all details. From a purely return on investment i probably could have found a cheaper installer (so scored 4/5 for value) but not sure i would have had the same service. Outstanding 10 year whole system warranty.

Matthew - VIC, 3012

January 2020 - SolarQuotes

5/5 Star Rating

Very Happy with Essential Solar

3930
January 28, 2020

A most informative vincent attended our home to discuss needs and potential solutions back up by helpful office staff. The installation team were first class system is working well

James - VIC, 3930

January 2020 - SolarQuotes

5/5 Star Rating

Great installer with good after sales care

3781
January 28, 2020

Great solar company, very happy with quote and service. Salesman isn't pushy and very informative. Sales team had good communication all through the process. Have had the system for 4 months now. A few software quibbles were sorted out very quickly and they've been very helpful when i've had questions post install.

Steve - VIC, 3781

January 2020 - SolarQuotes

5/5 Star Rating

Professional and friendly in all aspects.

3750
January 27, 2020

Office staff were always friendly & helpful. The installation team were amazing & very professional & finished on time & sowed us all we needed to know. Thoroughly recommended.

Bruce - VIC, 3750

January 2020 - SolarQuotes

5/5 Star Rating

Seamless from start to finish

3024
January 24, 2020

From my first phone call to coming on line essential solar were great. They were the only company to send someone out to look at the job, gave me a quote and plan on the spot the person had all the answers to all my questions. I was able to choose the date for the install and the electricians were on the door step right on time, i was able to get the inverter where i wanted it . The install was done with a minimum of fuss and cleaned up after the job the workers were polite and courteous and explained how the system worked. It took no time at all to get the system inspected and the paper was submitted the same day and i was contacted by my supply company within two days. This is one company i would recommend and have already done to a couple on friends already.

Malcolm - VIC, 3024

January 2020 - SolarQuotes

4.25/5 Star Rating

Title Not Found

3146
January 4, 2020

Yes. The panels were installed on monday this week. We used essential solar, who have numerous positive reviews on your site. I canã¢â‚¬â„¢t recall whether they contacted us (or vice versa) in first instance. Your site and information have been most useful and informative. Next steps for us are to choose our retailer/supplier (presently origin). Do you provide any advice in this. Given that we have 11 north and 7 west-facing panels, should we seek (what i am told) is a late-afternoon premium/bias feed-in tariff. Regards tom

Thomas - VIC, 3146

January 2020 - SolarQuotes

5/5 Star Rating

Extremely helpful

3764
January 3, 2020

Essential solar were extremely good and recommended the best unit to suit my situation. The girls in the office kept me up to date on the application process and once approved the installation was quick and without any problems.

Helen - VIC, 3764

January 2020 - SolarQuotes

5/5 Star Rating

Excellent customer service, excellent sales advisor and (so far) competent installation. Very happy!!

3792
January 2, 2020

From go to whoa the company was polite, all staff were courteous including the installers, sales advisor was knowledgable and answered all my questions and installation occurred as promised before christmas! Just waiting for certification and connection to the grid.

Andrew - VIC, 3792

January 2020 - SolarQuotes

5/5 Star Rating

Fantastic Solar Installation!!

3060
January 1, 2020

Dealing with essential solar was a great experience. The salesmen paul was very informative and gave us a very accurate estimation of the power we would generate with our new solar panels. I found their quote to be competitive and was keen to use a company that didn't outsource the installation of the actual solar panels system to a third party. Throughout the process i dealt with jessica who was very helpful with organising the solar rebate & providing information about the installation date. The quality of essential solar's workmanship is excellent and the installation team work worked overtime to get the job completed.

Ben - VIC, 3060

December 2019 - SolarQuotes

4/5 Star Rating

Title Not Found

3758
December 26, 2019

Patricia - VIC, 3758

December 2019 - SolarQuotes

4.5/5 Star Rating

Title Not Found

3049
December 25, 2019

It has gone fantastically well, surprisingly smoother and quicker than i had suspected particularly this last part - installation was on thursday pre-easter, inspection occured tuesday after easter and it was all turned on following the inspection. Essential solar has received the certificate of electrical safety and now having paid the balance, i expect to get all my paper work shortly, so that i can follow up the vic state govt rebate. I am fantastically happy with the service, advice and support from the team at solarquotes and the quality of the 3 companies that submitted quotes. The process has been highly educational and we are very happy with the outcome.

Graeme - VIC, 3049

December 2019 - SolarQuotes

5/5 Star Rating

Title Not Found

3138
December 25, 2019

Be sure to check the system design document for over-shadowing. In my case the planned layout of solar panels had 5 panels where they would be shaded by next doors trees. Also insist that your inverter is in the shade. Using solar quotes selection diagrams i selected panels and invertor for quality not price. I could have had a much cheaper system if i selected cheaper components. Following solar quotes advise i got 6. 6kw of panels, ausnet limit the inverter to 5kw export. I can export 3. 6kw on an overcast day, more on a clouldless day

Frank - VIC, 3138

December 2019 - SolarQuotes

4.5/5 Star Rating

Great service from Essential Solar. Made the process of buying solar easy.

3156
December 24, 2019

Good sales process, great customer service along the way, installation yet to occur.

Rhys - VIC, 3156

December 2019 - SolarQuotes

4/5 Star Rating

Excellent work

3029
December 23, 2019

Good experience. Essential solar helped us every step of the way from providing help with login into solar victoria to register a placing for solar rebate to reorganising the trades to come out on the weekend due to them unable to come out on the actual scheduled day.

Phong - VIC, 3029

December 2019 - SolarQuotes

5/5 Star Rating

Professional Installers!

3429
December 20, 2019

Essential solar were easy to work with, had top support and were able to answer any concerns and questions i had during installation.

David - VIC, 3429

December 2019 - SolarQuotes

5/5 Star Rating

Excellent installer and a job well done

3216
December 18, 2019

Essential solar came highly recommended by a previous customer and, after having decided to use them for my install, i can fully agree and second the recommendation. From sales through to installation to support the whole process has been painless. The options for different systems were clearly explained without any pressure, the installation was fast and done with minimal disruption and the ongoing support has been excellent.

Mike - VIC, 3216

December 2019 - SolarQuotes

5/5 Star Rating

Very professional attitude - made every thing about installation go smoothly.

3350
December 14, 2019

All steps were handled very professionally. Quotes were adjusted to meet our suggested changes. Installation took place on day arranged and was carried out quickly & efficiently. Installer arranged to purchase box which matched our existing circuit breaker box - at no additional cost to us. Grid connection was carried out without problems.

Stuart - VIC, 3350

December 2019 - SolarQuotes

4.25/5 Star Rating

Good job

3070
December 12, 2019

Essential solar gave professional service from the quote through the installation and with some fine tuning after the installation. Still sorting out some minor grid issues because the grid voltage is too high or house to pole connection to small. Essential solar is remaining engaged in this process even though the system has been paid in full. They were helpful in navigating the solar rebates process and ensured that the quote was submitted to solar vic in plenty of time to apply for the next rebate round.

Graham - VIC, 3070

December 2019 - SolarQuotes

5/5 Star Rating

Very professional and proactive

3078
December 10, 2019

The whole process was very professional from start to finish. Well explained site visit, good communication throughout the various stages and great installation. Excellent customer service and they organized all the paperwork for grid connection. They even helped with the vic solar rebate. I have recommended essential solar to a good friend of mine and he is getting a system installed in january.

Peter - VIC, 3078

December 2019 - SolarQuotes

5/5 Star Rating

Essential Solar - Essential Opportunity

3338
December 10, 2019

The team at essential solar went over and beyond to guide us through the process and the installation team who arrived were efficient, professional and cleaned up! A big thanks to hayley who answered all our questions promptly and was terrific to deal with. The quote was perfect, and they are melbourne based with their own employees to do all the work, not sub-contractors. I felt for our neighbours who had another company and they had taken 3 days to install them! Essential solar is a must.

Matt - VIC, 3338

December 2019 - SolarQuotes

5/5 Star Rating

Fantastic experience from start to finish

3150
December 2, 2019

Best reviewed installer in victoria. What can go wrong, right? Well, that's right! It was such a great experience from start to finish, from salesperson vipul explaining the process and cost to have it installed and to the installers that came to install the system. They were friendly, efficient, fast, spoke perfect english and left the place without a mess. After-sales person hayley was efficient to follow up on inspection and wifi setup to ensure everything is running smoothly. It's such a painless and amazing experience that made this purchase a positive one. Can't fault them at all. Highly recommended.

Bernie - VIC, 3150

November 2019 - SolarQuotes

4.5/5 Star Rating

Great customer service and quality. Wouldn't hesitate to recommend.

3012
November 27, 2019

Was put onto essential solar by a friend but did my due diligence anyway. Made several requests of them prior to signing and they obliged promptly. Quick and easy set up and install was done with care. They accidentally lost power to one of my circuits and i didn't realise until the follow day however they came out to site and fixed the problem as a priority. Took quite a while for them to send the instruction pack out and when it was delivered the content wasn't up to scratch - very short on detail. Other than that, great customer service and quality. Wouldn't hesitate to recommend.

Karlo - VIC, 3012

November 2019 - SolarQuotes

5/5 Star Rating

Solar Essential were brilliant from start to finish

3155
November 27, 2019

The whole process from start to finish was completed in a highly professional manner, from the office staff to the installers nothing was ever to much trouble for them. Solar essentials have been one of the most professional companies i have dealt with. Would highly recommend them.

Greg - VIC, 3155

November 2019 - SolarQuotes

4.5/5 Star Rating

Perfect installer

3431
November 25, 2019

From start to finish all bases covered very happy with product and workmanship would highly recommend

Adrian - VIC, 3431

November 2019 - SolarQuotes

5/5 Star Rating

Can't Fault!!

3352
November 25, 2019

Essential solar are a fantastic company! From sales, and the office team to the install guys - everyone is so helpful, friendly and willing to go out of their way to help you. Even after sales care has been wonderful - helping us set-up and teaching us how to use the fronius app to monitor plus any other random questions i come up with. Highly recommend for all your solar needs - a+++

Catherine - VIC, 3352

November 2019 - SolarQuotes

5/5 Star Rating

Professional solar providers

3037
November 23, 2019

From the quoting process to aftersales questions all facets were handled in a extremely professional manner. The installation team are essential solar employees and are very obliging. The information supplied as to what, when and where the applications and government red tape should be handled was perfect. Just read and do as required and you will have the solar system of your choice and little stress. Pricing and product availability are top of the tree. You pay for quality so do your homework. Ask for cheap and be prepared to pay more eventually. How do you feel when asked to discount your services. They are very nice (fun) people to deal with.

Ian - VIC, 3037

November 2019 - SolarQuotes

5/5 Star Rating

Solar as smooth as silk

3912
November 21, 2019

We wanted to install a solar system for a number of years but didn't know how we would sort the "cowboys" from the "professionals". We heard a company advertising on the radio so requested a quote from them and they seemed very good and gave me a level of confidence. A friend was going through the same exercise and suggested essential solar so we requested a quote from them also and per kw they were similarly priced. However, the sales and quoting process, communication, customer service and follow up has been absolutely fautless right through the post install grid connection

Graeme - VIC, 3912

November 2019 - SolarQuotes

5/5 Star Rating

Seamless from start to finish.

3033
November 20, 2019

I couldn't fault the team at essential solar. From the initial in home consultation through to the installation and commissioning of our system it was flawless. Everyone there should be commended on their professionalism, politeness and helpfulness throughout the whole process. Great work everyone!

Frank - VIC, 3033

November 2019 - SolarQuotes

5/5 Star Rating

Fantastic installer. Reliable and good value

3012
November 19, 2019

Essential solar gave us the best rate with the best possible product. Communication was fantastic from start to installation.

Starr - VIC, 3012

November 2019 - SolarQuotes

4.25/5 Star Rating

Title Not Found

3038
November 19, 2019

Chuen - VIC, 3038

November 2019 - SolarQuotes

4.75/5 Star Rating

Fantastic installers, made everything easy

3023
November 13, 2019

Essential solar were great to deal with! We got quotes from 4 different companies, and only two of them actually came to my home to inspect, discuss and give me a quote. In al honesty, essential solar were not the cheapest of the quotes, but i went with them really due to a gut feeling and the friendliness of the staff. In addition, they provided great material. Ended up with a 6. 6 kw system, consisting of a fronius inverter, fronius smart meter and 21 longi solar panels. Tam and jessica were always prompt in replying to my questions and the installers did a great job on the day. So far, no problems encountered :) would use them in a heart beat.

Mark - VIC, 3023

November 2019 - SolarQuotes

5/5 Star Rating

Title Not Found

3440
November 4, 2019

Ask me again after the panels have been installed, or maybe wait until this time next year.

Keith - VIC, 3440

October 2019 - SolarQuotes

5/5 Star Rating

Fantastic Installers, who provide the full package

3072
October 30, 2019

Out of several installers, essential solar was the only one who actually came to my house to provide a quote. This was a contributing factor in my decision to go with them, including the fact that they used their own installers, did almost all of the work and follow up, and were reasonably priced. All in all, i felt they provided the most comprehensive package, and made the entire process painless. From start to finish, they did an excellent job. Ray who provided the quote was fantastic, informative and patient with all my queries, the installers were terrific, very professional, polite and cleaned up after themselves, and jessica and the other girls in the office were always polite and helpful. I thoroughly recommend them to anyone looking to install solar.

Kathi - VIC, 3072

October 2019 - SolarQuotes

5/5 Star Rating

Thorough, competent, good value

3442
October 23, 2019

Thoroughly professional from start to finish. All commitments made were delivered on time. System tailored to our needs. Installers terrific. After sales queries more than adequately responded to.

Bruce - VIC, 3442

October 2019 - SolarQuotes

4.75/5 Star Rating

Great install. Great Customer Service

3124
October 21, 2019

Essential solar certainly weren't the cheapest quote, but i went with them because i had a tricky 2 storey install and wanted confidence that the system would be installed to last, rather than installed to work for 3 years. My solar consultant ray was knowledgeable, eager but not pushy. The victorian rebate scheme is one big hurdle, but the customer service at essential solar guided me through the process in real time to ensure i was one of the lucky few to secure a place within the 1 hour rebate window. The installation team arrived on time, were polite and diligent - even when they needed to come back to complete the install on a different day. I understand the team are employees as well, rather than contractors - and that was another core reason for choosing essential solar. The only downside was that the install price was on the high side - but as the adage goes; a product's quality will long outlast the initial sting of its price.

David - VIC, 3124

October 2019 - SolarQuotes

4.75/5 Star Rating

Great installation job by the Essential Solar team. Good quality workmanship and product.

3046
October 11, 2019

The sales and quoting process was very educational and accurately informative on what type of system would work for my energy use and property size. The installation was very punctual, tidy and polite. Customer service was very good, and helpful in organizing grid connection and app setup for my personal monitoring of the solar system.

Anthony - VIC, 3046

October 2019 - SolarQuotes

5/5 Star Rating

Easy process, dedicated customer service team, best system

3429
October 1, 2019

The process was easy and automated after the first meeting, with the sales rep still able to answer my calls/questions. Dedicated installers (not contractors) did a good job and we helpful and friendly still in the process of connecting to the grib but they're handling the process for us.

Jacob - VIC, 3429

September 2019 - SolarQuotes

4.75/5 Star Rating

Top Notch Installer

3029
September 30, 2019

From the first phone contact through to completion, this team was professional, friendly and informative. Every person involved in the process were highly efficient and performed their job to the utmost. Cannot recommend them highly enough.

Fleur - VIC, 3029

September 2019 - SolarQuotes

4.5/5 Star Rating

Not the cheapest, but excellent quality

3146
September 22, 2019

We sought 3 quotes starting in june. Essential solar were the only ones who quoted in person. The quoting and installation were straightforward- tradespeople attended at the nominated time, completed the work as planned, and left no mess. We had some discussion about location of panels beforehand and found their replies prompt and helpful. We received all the necessary paperwork with no hassles for us. We had a cheaper quote but ultimately went with this provider as they instilled the most confidence in us that the job would be done right. So far (about 2 weeks post install) that appears to be correct. I feel we got a premium product with good service. Would recommend.

David - VIC, 3146

September 2019 - SolarQuotes

5/5 Star Rating

I found them to be very easy to deal with, right from the quote, to the office girls, to the installers, I would certainly use them again

3342
September 21, 2019

Absolutely wonderful. They where on time, clean and very respectful absolutely wonderful

Kathy - VIC, 3342

September 2019 - SolarQuotes

5/5 Star Rating

Helpful & knowledgeable. Thanks Ray!

3056
September 18, 2019

Salesperson was very knowledgeable & helpful. Office staff were very cluey about the vicsolar rebate. Installed on time. System good so far. Great experience.

Paul - VIC, 3056

September 2019 - SolarQuotes

4.75/5 Star Rating

Fantastic Installer

3193
September 15, 2019

Selected this company from previous users reviews. Excellent information provided by sales representative. Installation straight forward. Staff pleasant and punctual. Customer service is excellent. Very polite, helpful and pleasant staff. Everything from start to finish was organised by essential solar. Kept us well informed of the process and everything ran very smoothly.

Ken - VIC, 3193

September 2019 - SolarQuotes

5/5 Star Rating

Trouble-free installation

3103
September 13, 2019

During the sales/quoting process all our questions got answered. The installation was carried-out as planned and the crew cleaned-up afterwards, leaving no mess behind. And the office was helpful in getting us connected to the internet and obtain real-time figures for solar energy generated. Also, our property got selected for safety inspection and there were no issues.

Kurt - VIC, 3103

September 2019 - SolarQuotes

5/5 Star Rating

QUALITY SERVICE, GREAT PRODUCT AND OVERALL THE BEST COMPANY TO DEAL WITH

3355
September 11, 2019

From start to finish the whole deal was seamless, the onsite quoting and explanation of the product, the ontime installation and high standard of the installers and last but not least the office staff with their friendly no problems attitude of answering of our many questions. Thankyou

Gary - VIC, 3355

September 2019 - SolarQuotes

5/5 Star Rating

A1 Customer Service

3018
September 11, 2019

From start to finish essential solar were amazing. The customer service team deserves a pat on the back. I had many issues with the vic solar rebate but essential solar helped me thru the whole awkward process until we got the final result. I can't say enough good things about this team and the installation. The actual installation day was just as amazing, no hiccups and ran completely on time and just a great job. Thank you essential solar :)

Lisa - VIC, 3018

September 2019 - SolarQuotes

5/5 Star Rating

Very professional installers. Excellent work and customer service .

3336
September 11, 2019

Good explanation of solar, excellent workmamship, good customer service and follow up.

Charandeep - VIC, 3336

September 2019 - SolarQuotes

5/5 Star Rating

Excellent

3072
September 10, 2019

Ray from essential solar attended to inspect site for positioning of panels and inverter, he was very helpful with technical data. I decided on sunpower panels (8. 125kw) and fronius inverter (8. 2kw). Installers were great, they informed me of a wiring problem in the switchboard which has now been fixed. The system has now been working for 10 months and has performed above expectations and the most pleasing thing - no power bills. Thanks to everyone at essential solar

Dennis - VIC, 3072

September 2019 - SolarQuotes

4.5/5 Star Rating

Great service

3149
September 2, 2019

We have been very satisfied with the whole process to date. Essential solar provided a good service right through from the quote process, to assistance with the government rebate/loan process, to the installation team and to sales support. The team who installed the system were punctual, approachable, polite and friendly and the sales team were fantastic. So far we have had no problems with the system and have it all up and running including a quick connection with the energy retailer so that we are getting money back from power not used at home.

Lydia - VIC, 3149

August 2019 - SolarQuotes

5/5 Star Rating

Essential Solar 10/10

3030
August 31, 2019

I was originally going with another well known local solar company, but decided to get some other quotes to compare. I looked up solarquotes and asked for 2 quotes - and essential solar was the only one to contact me. Es send out their reps to check on your site before giving you a quote . . . Which suited me as i was concerned about shading from next doors 2-story house and tall trees causing shading issues. The original solar company did not send out anyone to address my shading concerns. This, plus es quoted a price that wasn't much more than the original company, but had 10 better quality sunpower p19 320w panels compared to the other's q-cell 305w panels that didn't have similar shading technology. I was having difficulty with my solarvic application and had missed out on the august and september application quota but somehow es was able to enable me to continue the process that had been blocked due to limited quotas being filled. I asked es if i could get their assistance with filling out the application form which they happily obliged. My application was accepted shortly afterwards and essential sorted out all the rest of the paperwork leading up to and including installation which was done by a 3 man team. They were professional, friendly, hard working and efficient. Very happy with the installation which took just over 7 hours to complete. The 3. 2kw enphase with 10x sunpower p19 using the excellent myenlighten monitoring is performing much better than expected and can't wait for powercor to connect the fit so that i can start taking advantage. Thanks heaps to the wonderful staff at essential solar. Highly recommended.

Gary - VIC, 3030

August 2019 - SolarQuotes

5/5 Star Rating

Fantastic Installer

3043
August 30, 2019

From day one of the quoting to the installation of the solar system i have been kept informed of the progress and assisted by the staff with all aspects of this project. The installation went smoothly and the guys were friendly and explained the process and cleaned up any mess. I could not be happier with the result and would recommend this company to anyone requiring solar installation. Customer service was excellent. Thanks to jessica and all concerned.

Kelvin - VIC, 3043

August 2019 - SolarQuotes

5/5 Star Rating

Excellent installer

3030
August 30, 2019

Straight forward quotes, excellent service, seamless installation and no pressure throughout the process.

Alyce - VIC, 3030

August 2019 - SolarQuotes

5/5 Star Rating

Superb Installer

3024
August 16, 2019

Very professional from start to finish. Quote was explained in detail which made the whole process easy to understand. The installation went well, with electricians arriving on time, friendly and efficient, and cleaned up afterwards. The customer service staff were excellent being very helpful throughout the application process, during installation and this continues. They organised grid connection, and followed through and fixed the problems we had with our internet/modem in connecting with the envoy.

Margaret - VIC, 3024

August 2019 - SolarQuotes

5/5 Star Rating

Great service

3000
August 16, 2019

We have had a fantastic experience with the team at essential solar. Right from the start, from quoting to the installation, we were supported. Honest and reliable, i was sold on the facts about the products i was using and explained in great detail what was happening. Team continued to follow up after installation. Highly recommend this solar installer!

Monica - VIC, 3000

August 2019 - SolarQuotes

4/5 Star Rating

Great business

3978
August 14, 2019

Polite informative greatly installed and worked with our estate requirements and a great sales experience also my satisfaction

Joshua - VIC, 3978

August 2019 - SolarQuotes

5/5 Star Rating

Title Not Found

3030
August 9, 2019

Review Not Found

Paul - VIC, 3030

August 2019 - SolarQuotes

5/5 Star Rating

A referral from a friend, a great system

3020
August 8, 2019

The decision to install solar panels involves a lot of money and emotion. A long-time friend had used essential solar and was quite pleased with the whole process. He got the salesman vincent, to call me and we arranged a site visit. He turned up on time and we discussed what was possible and what issues i might face such as shading. I felt that i got a true picture of what was achievable and how to proceed. When the quote arrived it was detailed and laid out the process including attaining the solar rebate. I paid the deposit and put the process in motion. When the rebate website opened i was ready to log on and the quote from essential solar had been uploaded so that i could submit my application. As per media reports the identification process is tricky but the staff at essential solar were able to answer my questions and assist as required. There is a detailed multi-step process for getting the rebate, then getting your solar panels installed, independently inspected and finally connected to the grid which was clearly set out in the documentation. As soon as the rebate was approved i arranged a date for installation. With fine weather the tradespeople arrived on time and installed the solar panels and inverter. A series of checks and the system was ready for the independent inspection which was done the next day. Not long after this my power company completed the solar connection. I made my application for the rebate on 01 july and my solar generated electricity feed started on 02 august. Other companies may offer cheaper panels and/or inverters, but i am a firm believer in buying a quality product that will last a long time. I purchased a ã¢â‚¬ëœbattery readyã¢â‚¬â„¢ system so that when the price of storage batteries inevitably comes down to a reasonable level they can be connected to my inverter. My friend received the promised referral fee ($150) and now we are both enjoying lower power bills. My panels are producing nearly 100% of my daily electricity usage in winter. I canã¢â‚¬â„¢t wait for summer when the solar generated power will see me feeding in way more electricity than i use. In conclusion, i found essential solar to be a professional organisation committed to quality and ensuring their customers are totally satisfied. As previously mentioned, the process can seem overwhelming but the staff is always available to explain and assist as required.

Dean - VIC, 3020

August 2019 - SolarQuotes

4/5 Star Rating

Title Not Found

3131
August 7, 2019

Vic gov rebate application very difficult to complete. Essential solar have been very helpful with this problem.

Ian - VIC, 3131

August 2019 - SolarQuotes

4/5 Star Rating

Title Not Found

3194
August 6, 2019

Review Not Found

Anthony - VIC, 3194

August 2019 - SolarQuotes

4.5/5 Star Rating

Title Not Found

3018
August 5, 2019

Review Not Found

Anon - VIC, 3018

August 2019 - SolarQuotes

5/5 Star Rating

Couldn't be better

3114
August 3, 2019

Excellent service from start to finish. The quoting and installation processes were highly efficient and performed by clearly expert personnel. Customer service staff provided invaluable assistance and advice, particularly during the grid connection period.

Alan - VIC, 3114

July 2019 - SolarQuotes

5/5 Star Rating

Great Installers - Fast - Accurate - Great Communication

3201
July 31, 2019

Sales/quote was very informative and not pushy at all. Install day went smoothly. Very happy with communications from this company & overall i would recommend them to any friends or family.

Jordan - VIC, 3201

July 2019 - SolarQuotes

5/5 Star Rating

Very Professional Solar Company

3132
July 27, 2019

Very good solar company, more than happy to recommend to anybody looking for a top solar installation for a fair price.

Craig - VIC, 3132

July 2019 - SolarQuotes

4.5/5 Star Rating

Professional and complete service

3039
July 24, 2019

This company is very professional and open in their communications from start to finish. The quality and amount of information provided was excellent, where other companies quotes lacked detail and attention to my needs. Nevertheless, the process would have benefited from a closer inspection of the roof before installation day. But no other quotes did this either. Installation day was good, and the crew were friendly, polite and tidied up afterwards, which is very important. They adapted to the situation with cabling smartly and consulted well when plans changed. After installation communication and service was great and it was all tied up with an excellent package of documentation, warranties and paperwork on a usb.

Adam - VIC, 3039

July 2019 - SolarQuotes

4.33/5 Star Rating

Title Not Found

3109
July 24, 2019

Review Not Found

John - VIC, 3109

July 2019 - SolarQuotes

4.25/5 Star Rating

Title Not Found

3032
July 20, 2019

Great customer service and communication. Changed plans when on site and up in the roof due to unexpected shadowing.

Anon - VIC, 3032

July 2019 - SolarQuotes

4/5 Star Rating

Title Not Found

3440
July 16, 2019

All 3 were similar in price, 2 had same panels. One company came out so we felt they were more interested in us and physically looked at the roof rather than satellite photos. Spent a good hour with us explaining everything

Jill and Alan - VIC, 3440

July 2019 - SolarQuotes

5/5 Star Rating

Easy to work with

3073
July 16, 2019

Ray was very helpful without being pushy and allowed us time to consider other options. Very glad we chose essential solar as the whole process has been very smooth.

Brett - VIC, 3073

July 2019 - SolarQuotes

5/5 Star Rating

Title Not Found

3134
July 15, 2019

Supplier providing the best service and i'm lucky and happy to go with them. Not the cheapest but worth it.

JOAN - VIC, 3134

July 2019 - SolarQuotes

5/5 Star Rating

Excellent Installer

3093
July 1, 2019

Vincent was very thorough with his explanation of how the system works and the ways to get the most out of it!

John - VIC, 3093

June 2019 - SolarQuotes

5/5 Star Rating

Happy to recommend

3442
June 30, 2019

No suprises, everthing matched expectations. Staff great to deal with at all stages, appointments always kept. Very happy with the end result.

Mark - VIC, 3442

June 2019 - SolarQuotes

4.5/5 Star Rating

Professional and Fastidious

3282
June 29, 2019

Essential solar was recommended by an electrician friend who is very fussy! We have been completely happy with the process and can recommend them with complete confidence. A significant time was spent considering different systems and quoting. They have been really helpful with our application for the solar rebate scheme. The installation crew arrived just after nine having driven nearly 4 hours from melbourne and got straight into it finishing around 4. We are very pleased with the install and quality of workmanship. Good job all around.

Ross - VIC, 3282

June 2019 - SolarQuotes

4/5 Star Rating

Title Not Found

3431
June 28, 2019

Review Not Found

Jason - VIC, 3431

June 2019 - SolarQuotes

4.5/5 Star Rating

Title Not Found

3013
June 24, 2019

I am totally pleased with installation and service info provided. I am currently in a battle with solarvic (government dept) about rebate. We sent our request before required date and forwarded all required information to the government dept and after a difficult phone conversation and two complaints emails, we have had no response.

Helen - VIC, 3013

June 2019 - SolarQuotes

4.5/5 Star Rating

Title Not Found

3015
June 19, 2019

Review Not Found

Kate - VIC, 3015

June 2019 - SolarQuotes

4.75/5 Star Rating

Fantastic Service

3030
June 16, 2019

I have contacted sales person and he came before time, sat in and answered all my questions. Instead of upselling he tried to advise me whats the best suitable to my needs and budget. Sent me a picture of how and where panels are going to be installed on my roof. Whenever i have called him, he answered or returned my call. Installation cannot happen on the day they promised as it was to 42 degrees, they called me and explained and did very next business day for which i am happy. Installer came on time showed me the picture where he is going to install on my roof, once done he run me through the user guide of inverter. They have taken care of their part very well and arranged electrical inspector, and all paper work. I am writing this review after 6 months as their after sales support is more than excellent no false promises. My solar panels were not generating any electricity after 2 months from installation date, i have contacted them and in a week or so their technical team did figure out problem and directed us to contact energy retailer for high voltage and got it fixed. Where as my friend who paid $2000 less for same 6kw unit from a different retailer when contacted for same problem he has been told that he is using all his electrical appliances at the same time so it switches off itself. I got no problem to pay a extra dollar for quality service, i highly recommend these people for their before and after sales service.

Rama - VIC, 3030

June 2019 - SolarQuotes

4/5 Star Rating

Title Not Found

3073
June 16, 2019

Anon - VIC, 3073

June 2019 - SolarQuotes

5/5 Star Rating

Title Not Found

3756
June 10, 2019

Review Not Found

Daniel - VIC, 3756

June 2019 - SolarQuotes

5/5 Star Rating

Professional,quick to respond - No hesitation in recommending SolarEssential

3788
June 10, 2019

Shortly after asking for a quote a time was organised for a representative to do an onsite survey & quote. Once he had completed survey he sat down & explained everything including what was required for rebate. Again shortly after the survey i was contacted by phone & email. More information was supplied & questions answered. We decided to go ahead with essentialsolar as the other suppliers didn't show interest & were not going to do onsite survey. Installation date was organised & even though the weather wasn't ideal, they arrived well on time & the install was complete in half a day. No mess & no roof damage. A week later the system was checked & we were given the go ahead to contact our supplier essentialsolar were very thorough & followed up with all necessary paperwork & assisted us with the final stages.

Howard - VIC, 3788

June 2019 - SolarQuotes

4.75/5 Star Rating

Fantastic professional installers

3205
June 7, 2019

Essential solar were very professional, and most of all honest. It was great to deal with vince and his team, and the installing team were professional and courteous when the system was fitted. While i strongly recommend them, my only issue was the additional install cost (which i was not told about until days before install) i had to pay due to the complexity of the install. Otherwise great experience!

EK - VIC, 3205

June 2019 - SolarQuotes

5/5 Star Rating

100 percent happy. Professional, quick, efficient, and friendly service.

3030
June 6, 2019

Knowledgeable salesperson who was very helpful and informative. Installation was immaculate. Very efficient, clean and professional. Customer service was impeccable. First rate!

Noel - VIC, 3030

June 2019 - SolarQuotes

5/5 Star Rating

Title Not Found

3095
June 6, 2019

Excellent company to deal with. They gave us quality installation plan and followed it completely. Our system is installed and we are very happy with it.

Christine - VIC, 3095

June 2019 - SolarQuotes

4.25/5 Star Rating

Title Not Found

3147
June 5, 2019

Justin - VIC, 3147

June 2019 - SolarQuotes

4.25/5 Star Rating

Title Not Found

3029
June 3, 2019

The company representative who visited our house has presented their offer very well and explained everything in detail and gave recommendation base on what we really need. The admin office are also very good to deal with the process of the installation including paper works are all done professionally. All installation and paper work done in 2 and a half weeks including the the rebates claim. I would recommend essential solar to anyone who will require solar. The only negative i can comment is i was told the installers are in house but i think they are sub contractors. But otherwise they were professional and well mannered people. One more thing luckily i have checked the type of panels they brought if i havenã¢â‚¬â„¢t they have probably installed the wrong one but when i called their office they said they said those panels that they have are not for us and right panels are coming on a different delivery. Just an advice for people who are wanting to install solar in the future check the materials before letting the installers start their installation. Otherwise essential solar is a good company to deal with.

Norman - VIC, 3029

May 2019 - SolarQuotes

5/5 Star Rating

Great Job!

3068
May 30, 2019

Sales and administrative staff are all very knowledgeable and helpful. Being responsive with ample experience provides me with confidence within this industry where you hear a lot of negative news about doggy installers. Installation technicians are also fully experienced and thorough. They pay attention to all details such as creating a neat cable / conduit arrangement exposed to view, and all the weatherproofing detailing for penetrations and fixings. After installation processes and paperwork are all handled professionally and promptly, to enable benefiting from solar generation as soon as possible. Overall, i am quite happy with the works done and the services provided. Have referred my neighbor already and would definitely recommend.

Peng - VIC, 3068

May 2019 - SolarQuotes

4.75/5 Star Rating

Great work.

3166
May 28, 2019

I have been very happy with the ease of getting the quote, consultants knowledge, prompt service and installation. The guys who came to install the system worked diligently through out the day to get the units installed on the day and left the site very clean.

Frank - VIC, 3166

May 2019 - SolarQuotes

5/5 Star Rating

Excellent throughout the whole process

3440
May 27, 2019

Sales and quoting: essential solar was the only company offering to come to my house to assess, then provide an actual quote based on the assessment. The initial appointment was booked in and the representative was on time and walked us through the process of installing solar. The rep also discussed options but kept it simple. Installation: prompt, tidy, polite and professional. Did a wonderful job installing. Installers kept us informed throughout the installation process (was not expected) but every question was answered. Customer service: excellent from day one. Seamless for all processes and the communication was excellent throughout. All connection processes were conducted by essential solar, which helped alleviate any frustrations of dealing direct with energy retailers. Overall, very happy with the whole process from step one to the end. Would thoroughly recommend essential solar and have done so to a few friends thus far already. Thank you essential for making the process simple.

Nino - VIC, 3440

May 2019 - SolarQuotes

5/5 Star Rating

Professional excellence

3442
May 27, 2019

Terrific to deal with from start to end. Professional, informed, helpful. Installers we on time and did a very good job.

Terry - VIC, 3442

May 2019 - SolarQuotes

5/5 Star Rating

Title Not Found

3194
May 27, 2019

Anon - VIC, 3194

May 2019 - SolarQuotes

5/5 Star Rating

They are a great, professional company that I will recommend to everybody!

3037
May 27, 2019

Man who came to me for the quote was a professional, honest and punctual worker! Guys came to my house on the time, did a good job for the reasonable time (no too much talk, smoking or talking on the mobile!) customer service was excellent, professional, friendly and the girl helped me lot!

Jovo - VIC, 3037

May 2019 - SolarQuotes

5/5 Star Rating

Highly Recommended

3029
May 27, 2019

Right from the start i was happy to go with essential solar. The rep was extremely professional, helpful and truthful. The cost was also a lot less than other quotes i had received for less quality products. I had done my homework. The installers were prompt, clean, respectful of my property and very professional. The girls in the office were also extremely helpful with my constant questions and ready to assist with every call. I have no complaints at all and highly recommend essential solar to everyone.

Katherine - VIC, 3029

May 2019 - SolarQuotes

4.75/5 Star Rating

Excellent service and obliging staff

3070
May 26, 2019

Essential solar were very efficient right from the initial contact, quoting and installation, thru to the documentation and communications with electrical provider and solar victoria following installation. We would certainly recommend essential solar.

Linda - VIC, 3070

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